Privacy Policy
Last updated: January 2025Overview
RackUp™ ("the app") is operated by Spinfluence LLC ("we," "us," or "our"). This privacy policy explains what information we collect, how we use it, and your rights regarding your data.
We built RackUp with privacy in mind. The core app experience — scoring matches and using all game formats — requires no account and collects no personal information.
Information We Collect
Free users (no account): We collect no personal information. Match data is stored locally on your device only.
RackUp Pro subscribers: To create an account and enable match history syncing, we collect:
- Email address (for account authentication)
- Match history and player profile data you create
- Subscription status (managed through the App Store or Google Play)
We do not collect your name, phone number, location, or any other personal information beyond what is listed above.
How We Use Your Information
We use the information we collect solely to:
- Authenticate your account and maintain your session
- Sync and store your match history across devices (Pro only)
- Process and verify your subscription status
- Respond to support requests you submit
We do not sell, share, or rent your personal information to any third parties. We do not use your data for advertising purposes.
Data Storage & Security
Free tier match data is stored exclusively on your device and never transmitted to our servers. Pro account data is stored securely using industry-standard encryption. We use Firebase (Google) for authentication and data storage for Pro accounts.
Third-Party Services
RackUp uses the following third-party services:
- Firebase (Google): Authentication and cloud data storage for Pro accounts
- Apple App Store / Google Play: Subscription billing and management
Each of these services has its own privacy policy. We encourage you to review them. We do not control the data practices of these third-party services.
Data Retention & Deletion
You may delete your account at any time from within the RackUp app (Settings → Delete Account). Upon deletion, all account data — including match history and player profiles — is permanently removed from our servers. This action cannot be undone.
If you have an active Pro subscription, please cancel it through the App Store or Google Play before deleting your account to avoid future charges.
Children's Privacy
RackUp is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify users of significant changes through the app or by updating the date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or your data, contact us at: mike@spinfluence.us
Spinfluence LLC
www.rackuppool.com